Empire Flooring Status: Is It Still in Business

Empire Flooring, commonly known as Empire Today, is a national flooring retailer offering in-home design consultations, installation services, and a wide range of flooring materials. Public interest in whether Empire Flooring remains active has grown as market conditions shift and business models evolve. This article provides a current overview, explains how to verify the company’s operational status in your area, outlines what customers can expect when engaging Empire Flooring today, and offers practical alternatives if the brand is not available locally. Readers will find clear steps to confirm status and make informed flooring decisions.

Current Status Of Empire Flooring

Empire Flooring operates under the banner of Empire Today, a long-standing national flooring retailer. The company maintains an online presence, a customer service center, and service teams in many metropolitan and suburban markets. Publicly available records as of mid-2025 do not show a widely reported bankruptcy filing for Empire Today, and the brand continues to advertise in-home consultations and installation services. Status can vary by region, with some locales relying on existing franchises or partners. Consumers should verify local operations before scheduling services. Active online presence and ongoing marketing efforts are indicators of continued business activity.

Regional variations and market conditions can influence showroom presence, scheduling, and inventory. Some markets may experience changes in local partners, showroom visibility, or lead times due to supply chains or demand fluctuations. While Empire Flooring appears to be operating in multiple regions, customers should confirm availability in their specific ZIP code or city before initiating any contracts. Local verification remains essential for an accurate read on services near home.

How To Verify Empire Flooring Is Still In Business

• Check the official website: Start at the company’s primary site (often empiretoday.com or a regional variant). Look for current service areas, contact options, and any notices about changes in operations or franchise structure. A live chat or online form can yield quick confirmation about in-home consultations in your area.
• Call or email customer support: A direct call to the published phone number or a query via email can verify service availability and appointment windows in your locality. Document the date and person you spoke with for reference.
• Review the Better Business Bureau (BBB) listing: Check the BBB profile for Empire Flooring to confirm accreditation status, customer reviews, and any pending complaints or resolutions. A current rating and recent activity are good indicators of ongoing operations.
• Inspect state business registries: Use your state’s Secretary of State or equivalent registry to search for the legal entity name (for example, “Empire Today” or “Empire Flooring, LLC”). Active filings generally signify ongoing operations, while dissolutions or expirations can indicate changes in status.
• Check local Google Business Profile and maps: A current business listing with hours, photos, and recent reviews supports a live, operating presence in your area. Look for recent customer photos and posted updates.
• Review social media activity: Active posts, responses to inquiries, and recent customer interactions on platforms like Facebook, X, or Instagram suggest ongoing operations and customer support.
• Ask neighbors or local contractors: Local installers and contractors often work with Empire Flooring. A quick check with them can confirm whether the brand is actively scheduling new work in your city.

What To Expect When Working With Empire Flooring Today

Engaging Empire Flooring typically involves an in-home design consultation, measurement, and a detailed written estimate. The process is designed to minimize surprises and provide a clear timeline from quote to installation. Customers should be aware of the following typical elements and variations by region.

In-home consultation: A design consultant visits the home to assess space, discuss material options (vinyl plank, laminate, hardwood, tile, carpet), and help select products that meet performance needs and budget. Samples may be provided, and measurements are taken to ensure accurate pricing.

Pricing and quotes: Quotes are usually itemized and based on product selection, square footage, underlayment, removal of old flooring, and installation labor. It is common to see a range depending on chosen materials and room layout. Prospective buyers should request a formal, binding written quote before any deposits are made.

Installation scheduling: Lead times depend on product availability and regional demand. Installations are often scheduled within a specific window, and the crew arrives with standard tools, underlayment, and required moisture barriers where appropriate. Customers should confirm the installation start date, anticipated duration, and access requirements for the work site.

Warranty and coverage: Manufacturers’ warranties cover the product itself, while Empire Flooring may offer installation warranties on workmanship. It is essential to obtain written documentation detailing warranty terms, coverage limitations, and required maintenance to keep warranties valid.

Financing and deposits: Financing options may be available, with certain contractors requiring deposits to secure materials and labor. Read all terms and conditions carefully, including cancellation policies and refund timelines, before signing a contract.

Alternatives If Empire Flooring Is Not In Business Or Not In Your Area

If Empire Flooring is not available in a given area or if consumer experiences uncertainty, several reputable alternatives offer similar flooring solutions and installation services. Each option has its own strengths, coverage, and pricing structure.

• Home Depot Flooring: A nationwide retailer offering a broad selection of flooring types, in-store and in-home consultations, and installation services through its network. Pros include scale, standardized warranties, and straightforward financing. Cons can include higher showroom pressure and less customized service in some markets.
• Lowe’s Flooring: Similar to Home Depot, Lowe’s provides comprehensive flooring options and installation with regional contractor partners. It often features competitive pricing and a broad product mix, with convenient scheduling for many homeowners.
• Floor & Decor: Specializes in hard surface flooring and accessories with a wide selection and price transparency. Installation services are typically offered through third-party partners in local markets.
• Independent local flooring contractors: Local installers can offer personalized service, rapid scheduling, and relationship-based pricing. The trade-off may be variability in warranties or product options compared with national chains.

When comparing options, homeowners should assess product variety, installation warranties, in-home consultation quality, and transparency of pricing. Regions with limited national retailer presence often benefit from local specialists who provide tailored advice and flexible scheduling.

How To Protect Yourself When Purchasing Flooring

Purchasing flooring is a significant investment, and following best practices helps minimize risk. The following safeguards help ensure a positive experience with any flooring provider, including Empire Flooring if they are operating in a given area.

• Get everything in writing: Obtain a detailed, itemized contract that lists products, quantities, materials, installation steps, timelines, and all costs. Ensure any changes are documented with amendments signed by both parties.
• Verify licensing and insurance: Ensure installers are properly licensed (where required by state law) and carry liability insurance. Request proof of coverage and updated license numbers when applicable.
• Understand warranties: Clarify product warranties with manufacturers and any installation guarantees from the contractor. Note what is covered, for how long, and what actions void coverage.
• Beware of upfront deposits: Be cautious with large deposits. Negotiate reasonable payment schedules aligned with project milestones, and avoid paying the full amount before work begins.
• Inspect the work and test before final payment: Perform a walkthrough with the installer to verify that the work meets agreed-upon standards. Ensure cleanup and disposal are part of the contract.
• Check customer feedback: Review recent customer experiences and any recurring issues to gauge consistency in service quality.

Frequently Asked Questions

• Is Empire Flooring the same as Empire Today? Yes. Empire Flooring is commonly referred to as Empire Today, especially in marketing and customer communications, representing the same brand and service model.
• Is Empire Flooring still in business? Public indicators suggest Empire Flooring persists in multiple markets as of the latest available information. However, status can vary regionally, so local verification is essential before scheduling services.
• How long does flooring installation take? Installation duration depends on space size, material type, and existing conditions. In-home measurements followed by scheduling usually results in a multi-day timeline for larger projects.
• Do they offer financing? Financing options are commonly available through national retailers or partner lenders. Review terms carefully and confirm any promotional offers in writing.
• What should I do if I can’t reach them? Use alternate contact methods (website form, social media, local phone numbers), check for a local showroom, or consider nearby reputable alternatives while continuing to pursue a response from the company.